Focusing on the customer, i.e. his satisfaction with our products and services, while taking care of meeting the needs of the wider community, is the basic setting of the business of Izvor-KA d.o.o., therefore the implementation of the quality management system has imposed itself as a logical sequence of events in the development of our management system.
By implementing the quality management system, we want to emphasize our permanent focus on meeting the requirements of our customers and the entire community, but also to realize all the prerequisites for continuous improvement of all processes in the organization.
Our goal is to establish partnerships with all interested parties. We are aware that our success in the market depends on our suppliers and customers, so we strive to foster partnerships with them in order to achieve mutual benefits. Achieving benefits for the community are also essential elements in our work.
The quality management system applied in our organization is based on the requirements of international standards ISO 9001:2015 and EN ISO 1090-2 and aims to fully meet the quality requirements of products, services and processes.
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